Director of Growth & Admissions
Who we are
Across the country, college completion rates are abysmal. It’s almost as difficult to graduate from community college (7% on-time completion) as it is to get into Harvard (5.4% acceptance). And for those students who do complete, opportunity doesn’t necessarily await: Just under half of college graduates are underemployed in their first job. The message from statistics like these is simple: Traditional college is no longer a gateway to economic opportunity, especially for low-income and working students.
We think this status quo is unacceptable. At Concourse, we’re creating a new college experience to help working adults earn a rigorous, affordable, and job-relevant bachelor's degree. We recruit students who have dropped out of college or never started, enroll them in a rigorous online degree program, and support them with one-on-one coaching, a community of peers, access to resources including a free laptop, on-demand tutoring, co-working space, and access to the career training and coaching they need to get a great entry-level job.
We’re a young organization — we were founded in late 2017, and launched in fall 2018 with our first students — but we have big aspiration. We’re backed by great partners (including organizations like Year Up, College Track, and KIPP Bay Area), and funders (including Google.org, the Walton Family Foundation, the Chamberlin Family Foundation, Schmidt Futures, and the Doris & Donald Fisher Fund).
Why we need you
We’re looking for an experienced leader to own our process for finding and enrolling the fellows (what we call students) who will benefit the most from our program. In this work — and at this stage — no two days will be the same, but in general, your mission is as follows:
Build productive and durable partnerships with community-based organizations, schools, and companies: Working with the rest of the Concourse team, you’ll build smart and lasting relationships with regional and national organizations to engage prospective fellows. The partnerships you help create will drive impact not only by advancing Concourse’s goals — finding, enrolling, and graduating fellows, most centrally — but also by furthering the work of our partner organizations.
More broadly, find new ways of reaching prospective fellows and of scaling our impact: We have ambitious long-term growth goals, and we’ll need your help to achieve them. This means helping us generate new, creative approaches to recruiting fellows (and tapping into channels and populations that we might not be thinking about).
Improve our processes and tools for recruiting, enrolling, and onboarding Concourse fellows: Working across the organization, you’ll help us build a more effective, more efficient, and more delightful enrolling and onboarding experience.
In general, help us improve and grow Concourse to better serve current and future fellows: As a member of our leadership team, you’ll help us navigate strategic and tactical decisions that extend well beyond the world of recruiting, admissions, and onboarding.
Who you are
Characteristics & qualities
You jump at the opportunity to own big projects, and to decipher ambiguous problems. You are excellent at building and stewarding authentic relationships, and deftly navigate operational and organizational hurdles to make partnerships work.
You solve problems collaboratively, asking lots of questions and listening before speaking. You don’t assume that you have all the answers, and you are always open to new knowledge, even if it destabilizes your assumptions.
You care deeply about achieving excellence, but never at the expense of others. You regularly reflect on what could be better—with society, with your organization, with your work. You sweat the small stuff, and are meticulous about documenting, communicating and organizing your work, particularly through technology.
You want to work in a startup environment, despite (or because of) the uncertainty and change that it brings. You’re hungry to build something amazing. You aren’t afraid to experiment with something new. You have a strong intuition, informed by experience, about what’s important and what’s not. But you also track, monitor, and analyze data to help shape your intuition.
Work experience & background
You have experience leading significant projects at an early-stage organization.
You have experience sourcing, developing, and implementing complex partnerships.
You have experience managing a small (or larger) team.
You are a keen communicator, writer, and presenter. You know how to adapt to different audiences and are just as comfortable in a one-on-one meeting with a student as you are leading a large group workshop.
You have a deep understanding of our student population, informed by meaningful personal or professional experience. You may even be a “nontraditional” college graduate yourself (and we enthusiastically welcome applicants who fit this bill).
You might have experience working in higher education, including specific experience in admissions and recruiting, but we’re also very open to sharp generalists interested in a new challenge.
In general, we care less about work experience than your character, potential, and belief in our mission of building a better college experience for low-income and working students.
Why you should apply
As an early member of our team, you’ll have the opportunity to build something new and, in so doing, change the lives of future Concourse fellows. You’ll also be a part of (we hope) fundamentally reimagining higher education in America.
In joining Concourse, you’ll become part of a caring and committed team. We will do all we can to support you professionally and personally. This probably won’t be your last job. But we will do all we can to make it one of the jobs you’re proudest of.
The nitty gritty
This is a full-time role, based in Richmond, CA, with frequent local travel
We offer a health insurance stipend and generous vacation
Compensation is commensurate with experience
How do I apply?
If you think you’re the right person for this job, please fill out the form below. If your application is a good fit, someone from our team will reach out with next steps.
Are you the candidate we're looking for? Apply below.
*Concourse Education is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.